Share experiences, challenges, and opportunities with an unrivalled selection of peers from across Asia’s retail banking community.

The daytime summit will offer provocative debate and expertise on how retail banks and consumer finance firms can remain competitive, become future-proof and capitalise on evolving markets to ultimately enhance profitability margins, and achieve organisational growth objectives.

Delegates attending the daytime summit will benefit from case study based presentations, interactive discussions, and debates about these key themes from the most senior and experienced institutions in the sector.

The core themes explored in last year’s summit included the digital transformation of the industry, redefining products and services for emerging markets.

In 2021, we’ll take an even deeper dive into core themes and expand on some of the latest trends that have erupted over the last year as well as further considering the role of business models for attracting and retaining a new generation of customers, FinTech, and the role of AI in creating personalised services without losing the human touch

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