Our mission at the Retail Banker International Asia Trailblazers Awards is to recognise and showcase the best in class retail banking and consumer finance companies from across the Asian continent.

And this year, while the world continues to recover from and look beyond the impact of the COVID-19 pandemic, the entries summited are a testament to the remarkable efforts and commitment by the regional banking industry to the principles of customer centricity, innovation in product and service offering and ultimately creating meaningful value for their customers,

In 2021, the awards will recognise and celebrate the most impressive and successful initiatives from retail banking and consumer finance companies over the past 12 months across 12 category groups namely:

  • Asia Trailblazer of the Year 2021
  • Human Capital and Society
  • Institutional Awards
  • Trailblazers in Artificial Intelligence, Machine Learning and Data Analytics
  • Trailblazers in Customer Experience and Segmentation
  • Trailblazers in Digital Distribution
  • Trailblazers in Digital Payments
  • Trailblazers in Marketing & Communication
  • Trailblazers in Omnichannel
  • Trailblazers in Physical Channels
  • Trailblazers in Process Innovation
  • Trailblazers in Product Innovation


Click here to view the complete list of 2021 Winners!