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Trailblazer in Artificial Intelligence, Machine Learning and Data Analytics
Trailblazer in Customer Experience and Segmentation
Trailblazer in Digital Distribution
Trailblazer in Digital Payments
Trailblazer in Marketing and Communications
Trailblazer in Omnichannel
Trailblazer in Process Innovation
Trailblazer in Product Innovation
Trailblazer in Physical channels
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2020 winners
2020 winners
Asia Trailblazer of the Year 2020 (Individual)
Kalyani Nair
Maybank
Asia Trailblazer of the Year 2020 (Institution)
Maybank
Best Advertising Campaign
Maybank
Best App for Customer Experience
DBS Singapore
Best Application of Data Analytics
Standard Chartered Bank Singapore
Best ATM and Self-service Innovation
Union Bank of Philippines
Best Core Banking System Initiative
DBS Singapore
Best Credit Card Initiative
RCBC Bankard Services Corporation
Best CSR Initiative
Maybank Cambodia
Best Debit Card Initiative
Maybank
Best Digital Banking Initiative
DBS Singapore
Best Innovation Programme
ICICI Bank
Best Loan Offering
United Overseas Bank Limited
Best Loyalty/Rewards Programme
Bank of Ayudhya PCL (Krungsri)
Best Loyalty/Rewards Strategy
DBS Singapore
Best Mobile Wallet Initiative
Maybank
Best Mortgage Offering
Standard Chartered Bank Singapore
Best Multi-Channel Offering
DBS Singapore
Best Online Securities Platform
United Overseas Bank Limited
Best Payment Innovation
Maybank
Best Remittances Initiative
Union Bank of the Philippines
Best Retail Bank – Cambodia
Maybank Cambodia
Best Retail Bank – Hong Kong
Standard Chartered Bank
Best Retail Bank – Malaysia
Maybank
Best Retail Bank – Myanmar
uab bank Limited
Best Retail Bank – Philippines
Union Bank of the Philippines
Best Retail Bank – Singapore
DBS Singapore
Best Retail Bank – Taiwan
Taishin International Bank
Best Retail Bank – UAE (Middle East)
Emirates NBD
Best Retirement Product and Service Initiative
Standard Chartered Bank Singapore
Best Savings Plan Offering
United Overseas Bank Limited
Best Social Media Marketing Campaign
Union Bank of the Philippines
Best Staff Training and Development Programme
KASIKORNBANK PCL
Best Use of Machine Learning
Cathay United Bank
Dynamic Third-Party Collaboration
CTBC Bank
Excellence in Client On-Boarding
KASIKORNBANK PCL
Excellence in Customer Centricity
United Overseas Bank Limited
Excellence in Employee Engagement
Cathay United Bank
Excellence in Graduate Employment Programme
Alliance Bank Malaysia Berhad
Excellence in Internet Banking
Emirates NBD
Excellence in Loan Origination
Taishin International Bank
Excellence in Mass Affluent Banking
Security Bank Corporation
Excellence in Mobile Banking
Standard Chartered Bank Malaysia
Excellence in OmniChannel Integration
DBS Singapore
Excellence in Service Innovation
United Overseas Bank Limited
Excellence in SME Banking
Affin Bank Berhad
Lifetime Achievement
Suvo Sarkar
Emirates NBD
Most Innovative Branch Offering
Alliance Bank Malaysia Berhad
Trailblazing Use of AI in Financial Services
United Overseas Bank Limited
Highly Commended
Best Advertising Campaign
Standard Chartered Bank
Best App for Customer Experience
Standard Chartered Bank
Best App for Customer Experience
Maybank
Best Application of Data Analytics
Cathay United Bank
Best Application of Data Analytics
ICICI Bank
Best Credit Card Initiative
General Card Services/Bank of Ayudhya PCL (Krungsri)
Best Credit Card Initiative
Standard Chartered Bank Singapore
Best CSR Initiative
CTBC Bank
Best Debit Card Initiative
KASIKORNBANK PCL
Best Digital Banking Initiative
Bank Danamon
Best Digital Banking Initiative
Maybank
Best Innovation Programme
Cathay United Bank
Best Loan Offering
KASIKORNBANK PCL
Best Loan Offering
Security Bank Corporation
Best Loyalty/Rewards Programme
Taishin International Bank
Best Mobile Wallet Initiative
KASIKORNBANK PCL
Best Mobile Wallet Initiative
CTBC Bank
Best Mortgage Offering
CTBC Bank
Best Payment Innovation
KASIKORNBANK PCL
Best Payment Innovation
Standard Chartered Bank Singapore
Best Remittances Initiative
ICICI Bank
Best Social Media Marketing Campaign
Liv. Bank by Emirates NBD
Best Social Media Marketing Campaign
Taishin International Bank
Best Social Media Marketing Campaign
RCBC Bankard Services Corporation
Best Staff Training and Development Programme
Union Bank of the Philippines
Best Use of Machine Learning
Taishin International Bank
Best Use of Machine Learning
Union Bank of the Philippines
Dynamic Third-Party Collaboration
Affin Bank Berhad
Excellence in Client On-Boarding
Maybank
Excellence in Customer Centricity
Commercial Bank
Excellence in Employee Engagement
Union Bank of the Philippines
Excellence in Loan Origination
CTBC Bank
Excellence in Mass Affluent Banking
Emirates NBD
Excellence in Mass Affluent Banking
CTBC Bank
Excellence in Mobile Banking
DBS Singapore
Excellence in Mobile Banking
Maybank
Excellence in OmniChannel Integration
United Overseas Bank Limited
Excellence in OmniChannel Integration
Taishin International Bank
Excellence in Service Innovation
KASIKORNBANK PCL
Excellence in Service Innovation
Maybank
Excellence in SME Banking
KASIKORNBANK PCL
Excellence in SME Banking
Hong Leong Bank Berhad, Malaysia
Excellence in SME Banking
RHB Bank Berhad
Most Innovative Branch Offering
Union Bank of the Philippines
Trailblazing Use of AI in Financial Services
Bank of Ayudhya PCL (Krungsri)
Trailblazing Use of AI in Financial Services
DBS Singapore
