Voice activated OCBC Banking Assistant off to a flying start

OCBC Banking Assistant is a first in the Singapore market and is off to a flyer. Specifically, OCBC Banking Assistant enables customers to use their voice to perform banking transactions and access services. OCBC Banking Assistant leverages artificial intelligence. Through digital ‘conversations’ on the OCBC Mobile Banking app, customers can pay bills, check account transactions and track expenses. This is…

The largest banks in Australia will soon have…

Trust has become a huge concern for the largest banks in Australia. Poor lending practices and mortgage broker incentives that have led to customers being…

HSBC pips OCBC, DBS to top Singapore Retail…

HSBC ranks highest in retail banking customer satisfaction in Singapore, just ahead of OCBC and DBS. That is the key takeaway from the respected JD…